The end of the summer makes many of us start dreaming of our
next holiday and hotel choice is one of the most important decisions we make
when planning. Ritz-Carlton promises to make your stay ‘Remarkable in Every
Way’ and can turn any destination into your dream holiday.
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| Brass lion - a symbol of excellence |
This
hotel chain has perfected its service over a century, won many awards and
definitely lives up to its vision of inspiring life’s most meaningful journeys.
The main element that allows the Ritz-Carlton to be ‘Remarkable in Every Way’
is its customer service which is underpinned by the motto “We are Ladies and
Gentlemen serving Ladies and Gentlemen”. Every guest receives the finest
personal service that fulfils even unexpressed needs and wishes. The employee
allowance of $2,000 to solve any customer incident to rescue a guest experience
empowers employees in delivering a golden standard service.
World famous
people appreciate the luxury of the hotel too. One of the bars in Ritz-Carlton
Paris is named Bar Hemingway, as it was the writer’s favourite place. In a
letter to a friend he once wrote, “When I dream of afterlife in heaven the
action always takes place in the Paris Ritz.” Coco Chanel was a big fan of the
Ritz too and lived there for 34 years.
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